Michelle Hickey, General Manager, Jurys Inn Croydon;
“Croydon was unfortunately one of the areas badly affected by the rioting in August this year. Our hotel is in the town centre and was very close to the dangerous activity that was taking place. I knew Lee from a previous hotel and got in touch with Pagoda on the night in question to see if they could help. He organized two of his security people to head to Croydon immediately. Not only that, but Lee personally collected me from my home in Brighton and drove me to the hotel on the night, which was well and above the call of duty! I have received many positive and complimentary comments since, from our guests, on how safe they felt and how quickly the security team were on hand at the hotel to ensure their safety. I am delighted to say that we now have Pagoda Security contracted for all our requirements going forward”
Russell Biss, Senior LPM, Waterstones (UK South);
“I needed to arrange a retail trained Security Officer to support a store at short notice for peak trading. Pagoda Security were able to provide this without notice and the Officer supplied was a very good fit for our business and effective in his duties. I will certainly use Pagoda Security Services again and would recommend them to any business needing a professional yet personable service”
Lauren Kearney-Pateman, Premier Inn Hotel, Brighton City Centre;
“Premier Inn has worked with Pagoda since they began trading, as soon as Lee & Ian approached me and told me about their new Security company we switched to Pagoda immediately for the provision of a Door Supervisor, and the 24hr response security when needed. Lee, Ian and their team, have always provided a highly competent and robust service to us, we have never been let down and they have often stepped in at very short notice to provide us with extra cover when needed, we would recommend them to anyone!”
Peter Lindars, Iron Duke Hotel, Brighton;
“I originally made contact with Pagoda Security Services after they were recommended to me by another supplier to my business. My requirements where very particular and they were met and the type of staff I required I have to say the standards have been very high and consistent. It was clear that everything requested was met and achieved; they have exceeded my customer satisfaction. The one to one contact, with regular communications and management visits has put me at ease. There is always someone to speak to and any enquiry I have had is always dealt with promptly and professionally, Pagodas 5 core values are visibly evident.. I am looking forward to a long term working relationship with Pagoda Security and would recommend them to any other business without thought”
Nick Wright, Royal Albion Hotel, Brighton;
“Here at the Royal Albion Hotel we have been using Pagoda Security Services Ltd since July 2010 in which time they have been very accommodating to our changing requirements. I would have no hesitation in putting this company forward, to any other business that would like the peace of mind that your company is in safe hands around the clock”
Richard Carter, Three & Ten Bars Ltd, Sussex;
“Three and Ten Bars Ltd have been working closely with Pagoda Security Services for a long time and have always been delighted with the service we receive. We use both their Mobile Support service and Door Supervisors across a number of our venues. We are also looking to send some of our key personnel on the licencing courses that they also provide from their training company. We can not stress how highly we regard them in terms of the staffing they supply, customer service and professionalism they offer and would have no hesitation in recommending them to any perspective clients”
